How can I contact customer support?
You can reach our customer support team by sending a mail to [email protected] or connecting with us through whatsapp +86 19506675565. We are here to assist you with any inquiries you may have regarding our lighting solutions for hotels.
Do you offer custom lighting solutions for hotels?
Yes, we specialize in providing custom lighting solutions tailored to the unique needs of hotels. Our team works closely with clients to design and implement lighting that enhances the ambiance and functionality of their spaces.
What should I do if I receive a damaged product?
If you receive a damaged product, please contact our customer support team immediately. We will guide you through the return process and ensure that you receive a replacement or refund as quickly as possible.
What are your business hours for inquiries?
Our business hours for inquiries are Monday to Friday, from 9 AM to 5 PM. We strive to respond to all inquiries within 24 hours during these hours to ensure you receive timely assistance.